You shouldn't have to choose between your own family and being there for mum or dad. With the right live-in carer at home, you can stop managing care and just be their daughter or son again.
Regulated by
Care Quality Commission
You shouldn't have to choose between your career, your own family, and keeping your mum or dad safe at home. With the right carer in place, your role changes back to what it was meant to be: their child. We're here so you can stop managing care and go back to just being family.
Speak with our care teamFor a family weighing live-in care in London, the choice often comes down to one question. Do you want your mum or dad to leave the home they love and move into a care home, or do you want a trained live-in carer to move in with them so life can carry on, in the place that already feels safe?
Live-in care means one carefully chosen live-in carer becomes part of daily life. They sleep at the home, help with personal care, cook, drive, walk the dog, manage medication, and watch over them through the night. It is fully managed live-in care for elderly people in London, including specialist dementia care at home and 24-hour live-in care for couples who want to stay together.
Live-in care London families recognise the difference. The same carer, the same routine, real one-to-one attention. No rota of strangers.
Familiar bed, familiar tea, the cat on the sofa. Live-in care at home keeps everything that already brings comfort in place.
From companionship live-in care through to complex dementia care, Parkinson's, stroke recovery and end-of-life live-in care, all under one care plan.
Because for the people we love, home is more than a place. It is who they are.
"I was overwhelmed trying to organise care on my own. The team explained everything clearly and handled the setup quickly. It took a huge weight off my shoulders."
"The carer has been reliable, professional, and genuinely caring. We finally feel confident that my mum is receiving the support she needs without having to leave her home."
We guide you through every step. No paperwork chase, no waiting weeks for an answer.
Speak with Daniel, Noah or Katharina. We listen, ask the right questions, and quickly understand your situation.
We meet your loved one, understand their needs, routines and preferences, and create a tailored care plan.
A carefully matched carer is introduced. Support starts, often within 24–48 hours of your first call.
From companionship and elderly care through to dementia and complex needs, every fully managed live-in care plan is built around the individual, their routine, their preferences, what matters to them. Below is what your dedicated live-in carer can help with, every single day.
Discreet support with washing, bathing, dressing, continence and personal hygiene, always with dignity and respect.
Genuine conversation, shared hobbies, walks and meaningful day-to-day connection, the antidote to isolation at home.
Trained, safe medication support, administration, timing prompts and clear records, supervised by our Registered Care Manager.
Reassurance through the night, your live-in carer is on-hand for toileting, repositioning, dementia wandering and any emergency.
Specialist care for dementia, Parkinson's, post-stroke recovery, MS and end-of-life care, supervised by our nurse-led care manager.
Outings, day centres, family visits, places of worship and the social life your loved one already values, supported, not replaced.
Home-cooked meals around their tastes and dietary needs, hydration support, and the kitchen kept clean and well-stocked.
Safe transfers, walking support, exercise prompts and home-safety checks, keeping life moving while reducing fall risk.
Smooth, fast handover from hospital to home, practical recovery support, medication and rehab continuity from day one.
Walking the dog, feeding the cat, laundry, light housekeeping, the home stays the home, with pets and routine intact.
Dementia specialism is at the heart of what we do, and our team is experienced supporting a wide range of conditions through elderly care at home.
Condition not listed? Call 020 8129 5854. In most cases we can still help, and we'll be honest with you if we can't.
The fairest comparison isn't us versus other providers, it's the whole choice in front of you. Here's how London families weigh it up.
Carer continuity only works when you start with the right carers. Here's how we do it differently.
We don't recruit from overseas. Every NeeryVille carer already lives in London, they know the city, the boroughs and the culture your loved one calls home.
You and your loved one meet your matched carer in your home, over a cup of tea, in person, before anything begins. No strangers on day one.
We shortlist carers matched on personality, language, skills and life situation, then you decide who feels right. Your home, your choice.
Not every London home care provider is CQC-regulated. NeeryVille Care is, and the process to earn that is deliberately rigorous.
The CQC is the independent regulator of health and adult social care in England. Providers must pass detailed inspections covering safety, leadership, clinical care, responsiveness and effectiveness, before they can register, and continuously afterwards. NeeryVille Care holds CQC Provider ID 1-21254500455.
Background checks, clinical governance reviews, safeguarding policies and a fit-and-proper-persons interview with the Registered Manager, all before a single client is taken on.
The CQC can inspect at any time and publishes a public report, measuring whether services are safe, effective, caring, responsive and well-led.
Every regulated provider must follow strict safeguarding protocols and report serious incidents directly to the CQC. Families have an independent body to escalate to.
CQC requires a named, qualified Registered Manager personally accountable for care delivery. For NeeryVille, that's Daniel Johnson, a trained nurse and dementia care specialist.
"When people with dementia moved into a care home, even a good one, something often shifted. Many became more confused, more anxious, more withdrawn within weeks of arriving."
Daniel Johnson spent over a decade as a care home manager and psychologist. What he observed changed his career, and shaped how NeeryVille Care delivers dementia support today. The familiar sounds, smells, routines and faces of home aren't preferences. For people living with dementia, they are clinical necessities that protect cognition, identity and sense of self.
That's why every NeeryVille carer is placed consistently, the same face every day,and every care plan is built around your loved one as a person first.
Daniel Johnson, Registered Care Manager & Dementia Care Specialist
Clear pricing, no hidden charges, no agency fees. Final pricing confirmed after a free care assessment.
All live-in care fees are fully inclusive. Funding options including local authority and NHS Continuing Healthcare may apply, and our care team will help you explore what is available.
Every situation is different. Call 020 8129 5854 and our care team will give you an honest, tailored live-in care quote in minutes.
We believe so strongly in matching the right carer to your loved one that we offer a 14-day Live Well at Home Guarantee. If a satisfactory solution cannot be found within 14 days, you may end the placement immediately, with no notice and no fees.
Every call to NeeryVille Care is answered by the same small team who will personally oversee your loved one's care. Daniel Johnson, our Registered Care Manager, is a trained nurse and dementia care specialist with a background in psychology. He personally reviews every care plan and supervises every arrangement we make, clinical insight you simply won't find at a typical home care agency.
A trusted live-in carer London families recommend. Fully managed live-in care London, home care London, respite care, live-in dementia care, and 24/7 live-in care across every borough.
One dedicated carer living with your loved one in their own home, anywhere in London.
Flexible visits from 1 hour up. Local carers who know your area.
Live-in care and visiting care delivered across every London borough, find your area below.
Need to confirm we cover your specific postcode? Call 020 8129 5854, we'll confirm coverage within minutes.
The questions families ask us most often before getting started.
Live-in care with NeeryVille starts from £190 per day, which is around £1,330 per week. This is fully managed care, including the carer's pay, training, supervision, our care management team, and 24-hour back-up support. There are no agency fees, no setup costs, and no hidden charges.
For most families, live-in care costs roughly the same as a good residential care home but provides one-to-one care rather than shared. Funding options including local authority support and NHS Continuing Healthcare may apply, we'll help you explore what's available during your free assessment.
In most cases, care can be in place within 24 to 48 hours of your first call. The process is: an initial conversation to understand the situation, a free care assessment with your loved one, and then we place a carefully matched carer.
For urgent situations, like a hospital discharge or a sudden change in needs, we work as quickly as possible. Our care team is open 8am–7pm. Call 020 8129 5854 and we'll pick up your enquiry quickly.
Yes, this is one of our core promises. Continuity of carer is not a nice-to-have. For people living with dementia in particular, the same familiar face every day is clinically essential. It protects routine, reduces anxiety, and supports cognition.
Our Care Coordinator, Olivia, personally matches every carer based on skills, experience, personality and genuine compatibility with your loved one. Live-in carers typically work in rotations of 2-4 weeks on, with a small dedicated team, so your loved one always sees a face they recognise.
Three things make us genuinely different:
1. Clinical leadership. Daniel Johnson, our Registered Care Manager, is a psychologist and dementia specialist with over 12 years in care. He personally reviews every care plan and oversees every arrangement, not a manager at a head office you'll never speak to.
2. A real team, not a call centre. When you call, you'll speak to the same small team, Daniel, Olivia, Noah or Katharina. The same people from your first enquiry through to ongoing support.
3. The 14-day Live Well at Home Guarantee. If the placement isn't right within 14 days, you can end it with no notice and no fees. We're confident enough in our matching that we put that promise in writing.
Hiring a live-in carer through NeeryVille Care is straightforward. Start by calling 020 8129 5854 or filling in the callback form. Within 24 hours, our Registered Care Manager will arrange a free care assessment, usually a relaxed phone or home visit to understand your loved one's needs.
We then match a carefully selected live-in carer based on personality, language, skills and the specific situation. Most families have their carer in place within 24-48 hours. Unlike going through a generic care agency, you'll work directly with Daniel and our small team across every London borough we cover, from Highgate and Hampstead to Kensington, Richmond and beyond.
24-hour live-in care means a dedicated carer lives in your loved one's home, providing one-to-one support around the clock. The same trusted carer is there every day, for personal care, meals, medication, companionship, and overnight reassurance. This works well for people with dementia, mobility needs, post-operative recovery, or anyone who wants to stay safely at home long-term.
Visiting care (also called hourly home care) means scheduled visits, from 1 hour up, for help with specific tasks like morning routines, medication prompts, meal preparation, or companionship. This suits people who want to stay independent but need a bit of regular support.
Not sure which you need? Call us on 020 8129 5854 and we'll help you work it out. Both options are available across every London borough.
For most families, yes, and the cost is often comparable. Private live-in care with NeeryVille starts from £190/day. A residential care home in London typically costs £1,200-£1,800 per week, similar money for shared care rather than one-to-one.
With private live-in care, your loved one stays in the home they know, keeps their routines and familiar surroundings, and receives undivided attention from the same trusted carer every day. For people living with dementia in particular, this continuity is clinically protective. The 14-day risk-free guarantee means you can try it without commitment, if it's not right, you walk away with no notice and no fees.
Yes, and for most people with dementia, staying at home is the better clinical option. Familiar surroundings protect cognition, routines reduce anxiety, and the same trusted carer every day builds the consistency that dementia care depends on.
Daniel Johnson, our Registered Care Manager, spent over a decade as a care home psychologist watching people with dementia decline after moving in. That experience is why NeeryVille Care exists. With the right carer, the right care plan, and proper clinical oversight, live-in dementia care is not just possible, it is often the kinder choice.
We will always be honest with you if we don't think home care London is the right option for your loved one's specific situation.
Yes. 24/7 live-in care is what we do. A dedicated live-in carer London families recommend stays in your loved one's home around the clock, providing personal care, companionship, dementia care at home, medication support and overnight care, all under one fully managed live-in care London plan.
If overnight care is the main concern, we also offer a sleeping night live-in carer (on-call through the night) and a waking night live-in carer (awake and actively on duty). Speak with our care team to find the right option for your situation.
Yes. Respite care is one of the most common reasons families call us. Whether you are a family carer needing a break, recovering from illness, or just want a trial of live-in care for elderly relatives, we can place a trained live-in caregiver in your home for as little as two weeks at a time.
Short-term respite care often becomes long-term live-in care once families experience the calm that the right live-in carer London brings.
"We needed care urgently after my mother was discharged from hospital. NeeryVille Care arranged everything within 48 hours and made the whole process feel manageable. The carer they placed has been wonderful, the same person every day, and mum has settled with her completely. I can stop being the project manager and just be her daughter again."
NeeryVille Care is registered, regulated and a recognised member of the key UK bodies that govern home care.
We'll listen to your situation, answer every question, and guide you through every step at a pace that feels right for your family.
Live well at home. We'll make sure of it.
020 8129 5854
