Led by Daniel Johnson, a Registered Care Manager and dementia specialist. Care arranged in 24–48 hours. The same trusted carer every day — so your mum or dad can stay in the home they love.
You shouldn't have to choose between your career, your own family, and keeping your mum or dad safe at home. With the right carer in place, your role changes back to what it was meant to be: their child. We're here so you can stop managing care and go back to just being family.
Speak with our care teamEvery call to NeeryVille Care is answered by the same small team who will personally oversee your loved one's care. Daniel Johnson, our Registered Care Manager and dementia specialist, reviews every care plan and supervises every arrangement we make.
We guide you through every step. No paperwork chase, no waiting weeks for an answer.
Speak with Daniel, Noah or Katharina. We listen, ask the right questions, and quickly understand your situation.
We meet your loved one, understand their needs, routines and preferences, and create a tailored care plan.
A carefully matched carer is introduced. Support starts — often within 24–48 hours of your first call.
Care can often begin within 24–48 hours. We are available 24 hours a day, 7 days a week.
The choice families face is rarely between care providers — it's between care at home and a care home. Here's the honest comparison.
Every care plan is built around the individual — their routine, their preferences, what matters to them.
Support with washing, dressing and daily routines — with dignity.
Emotional support and meaningful day-to-day connection.
Help with medication routines, timing and prompts.
Support to stay active, social, and connected to community.
Meals, mobility, light domestic help around the home.
Help caring for pets and maintaining familiar routines.
Dementia specialism is at the heart of what we do. Our team is experienced supporting a wide range of conditions at home.
Condition not listed? Call 020 8129 5854. In most cases we can still help — and we'll be honest with you if we can't.
"When people with dementia moved into a care home — even a good one — something often shifted. Many became more confused, more anxious, more withdrawn within weeks of arriving."
Daniel Johnson spent over a decade as a care home manager and psychologist. What he observed changed his career — and shaped how NeeryVille Care delivers dementia support today. The familiar sounds, smells, routines and faces of home aren't preferences. For people living with dementia, they are clinical necessities that protect cognition, identity and sense of self.
That's why every NeeryVille carer is placed consistently — the same face every day — and every care plan is built around your loved one as a person first.
— Daniel Johnson, Registered Care Manager & Dementia Specialist
"We needed care urgently after my mother was discharged from hospital. NeeryVille Care arranged everything within 48 hours and made the whole process feel manageable. The carer they placed has been wonderful — the same person every day, and mum has settled with her completely. I can stop being the project manager and just be her daughter again."
"I was overwhelmed trying to organise care on my own. The team explained everything clearly and handled the setup quickly. It took a huge weight off my shoulders."
"The carer has been reliable, professional, and genuinely caring. We finally feel confident that my mum is receiving the support she needs without having to leave her home."
Clear pricing, no hidden charges, no agency fees. Final pricing confirmed after a free care assessment.
All fees fully inclusive. Funding options including local authority and NHS Continuing Healthcare may apply — we'll help you explore what's available.
Live-in care and visiting care delivered across all 32 London boroughs.
One dedicated carer living with your loved one in their own home — anywhere in London.
Flexible visits from 1 hour up. Local carers who know your area.
Live-in care and visiting care delivered across every London borough — find your area below.
Need to confirm we cover your specific postcode? Call 020 8129 5854 — we'll confirm coverage within minutes.
The questions families ask us most often before getting started.
Live-in care with NeeryVille starts from £190 per day, which is around £1,330 per week. This is fully managed care — including the carer's pay, training, supervision, our care management team, and 24-hour back-up support. There are no agency fees, no setup costs, and no hidden charges.
For most families, live-in care costs roughly the same as a good residential care home but provides one-to-one care rather than shared. Funding options including local authority support and NHS Continuing Healthcare may apply — we'll help you explore what's available during your free assessment.
In most cases, care can be in place within 24 to 48 hours of your first call. The process is: an initial conversation to understand the situation, a free care assessment with your loved one, and then we place a carefully matched carer.
For urgent situations — like a hospital discharge or a sudden change in needs — we work as quickly as possible. We're available 24 hours a day, 7 days a week. Call 020 8129 5854 any time.
Yes — this is one of our core promises. Continuity of carer is not a nice-to-have. For people living with dementia in particular, the same familiar face every day is clinically essential. It protects routine, reduces anxiety, and supports cognition.
Our Care Coordinator, Olivia, personally matches every carer based on skills, experience, personality and genuine compatibility with your loved one. Live-in carers typically work in rotations of 2-4 weeks on, with a small dedicated team — so your loved one always sees a face they recognise.
Three things make us genuinely different:
1. Clinical leadership. Daniel Johnson, our Registered Care Manager, is a psychologist and dementia specialist with over 12 years in care. He personally reviews every care plan and oversees every arrangement — not a manager at a head office you'll never speak to.
2. A real team, not a call centre. When you call, you'll speak to the same small team — Daniel, Olivia, Noah or Katharina. The same people from your first enquiry through to ongoing support.
3. The 14-day Live Well at Home Guarantee. If the placement isn't right within 14 days, you can end it with no notice and no fees. We're confident enough in our matching that we put that promise in writing.
Hiring a live-in carer through NeeryVille Care is straightforward. Start by calling 020 8129 5854 or filling in the callback form. Within 24 hours, our Registered Care Manager will arrange a free care assessment — usually a relaxed phone or home visit to understand your loved one's needs.
We then match a carefully selected live-in carer based on personality, language, skills and the specific situation. Most families have their carer in place within 24-48 hours. Unlike going through a generic care agency, you'll work directly with Daniel and our small team across every London borough we cover — from Highgate and Hampstead to Kensington, Richmond and beyond.
24-hour live-in care means a dedicated carer lives in your loved one's home, providing one-to-one support around the clock. The same trusted carer is there every day — for personal care, meals, medication, companionship, and overnight reassurance. This works well for people with dementia, mobility needs, post-operative recovery, or anyone who wants to stay safely at home long-term.
Visiting care (also called hourly home care) means scheduled visits — from 1 hour up — for help with specific tasks like morning routines, medication prompts, meal preparation, or companionship. This suits people who want to stay independent but need a bit of regular support.
Not sure which you need? Call us on 020 8129 5854 and we'll help you work it out. Both options are available across every London borough.
For most families, yes — and the cost is often comparable. Private live-in care with NeeryVille starts from £190/day. A residential care home in London typically costs £1,200-£1,800 per week — similar money for shared care rather than one-to-one.
With private live-in care, your loved one stays in the home they know, keeps their routines and familiar surroundings, and receives undivided attention from the same trusted carer every day. For people living with dementia in particular, this continuity is clinically protective. The 14-day risk-free guarantee means you can try it without commitment — if it's not right, you walk away with no notice and no fees.
Yes — and for most people with dementia, staying at home is the better clinical option. Familiar surroundings protect cognition, routines reduce anxiety, and the same trusted carer every day builds the consistency that dementia care depends on.
Daniel Johnson, our Registered Care Manager, spent over a decade as a care home psychologist watching people with dementia decline after moving in. That experience is why NeeryVille Care exists. With the right carer, the right care plan, and proper clinical oversight, dementia care at home is not just possible — it's often the kinder choice.
We'll always be honest with you if we don't think home care is the right option for your loved one's specific situation.
We believe so strongly in matching the right carer to your loved one that we offer a 14-day Live Well at Home Guarantee. If a satisfactory solution cannot be found within 14 days, you may end the placement immediately — with no notice and no fees.
NeeryVille Care is registered, regulated and a recognised member of the key UK bodies that govern home care.
Also listed on NHS Find Care and a member of the Homecare Association.
Share a few details and our Care Manager will personally call you back — usually within 15 minutes during open hours.
Your enquiry has been received. Daniel or one of our care team will be in touch shortly. For urgent enquiries please call 020 8129 5854.
We'll listen to your situation, answer every question, and guide you through every step at a pace that feels right for your family.
Live well at home. We'll make sure of it.
020 8129 5854
